We take 1-2 days to process your order, then 2-7 working days to deliver it to you;
We currently only ship to Canada and the United States of America;
We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance and the situation of COVID-19 pandemic. You can however track your order and see where it is at any time;
If you still think you need help tracking your package, please contact us by email at firstname.lastname@example.org. For more information, please read our policy during COVID-19 Pandemic in our menu.